1.
Product specifications and conditions of sale may be amended
without prior warning. Quotations may be
withdrawn without notice at any time prior to acceptance of
order
2.
Prices charged will be those in force at the time of order.
3.
All prices are subject to change without prior notice.
4.
Shortages, damaged or wrong goods supplied should be returned
within 10 days of receipt of goods. Our aim is to provide a next
working day delivery service, however circumstances beyond our
control may extend this by a day or two. If a delay of greater
than 72 hours is expected we will contact you. It is IMPORTANT
therefore that Non-delivery should be reported within 10 days of
order date. Beyond that date there are great difficulties in
claiming from our delivery agents, The Royal Mail.
5.
Disputes and complaints should be
made directly to us by email or in writing. Your dispute or
complaint will be acknowledged within 5 working days and we will
aim to resolve it within 10 working days.
6. We aim to dispatch goods on
the same working day as receipt of order if the order is placed
by 1pm and customers will be advised if this is not the case.
Most goods are sent 1st Class Royal Mail, the aim of which is
that they should arrive next working day wherever possible.
Please allow a maximum of 28 days for delivery.
7.
POSTAGE
DETAILS All items are posted by 1st class Post or
Standard Parcel Post.
This is
included in the price so what you see is what you pay if you
want it delivered to UK Mainland. If
using 1st Class Delivery or Standard Parcel Post.
All items we
send are in good order when posted, any damage will therefore
have been caused during the delivery process and will not be
"our fault". When an item arrives by courier, please take time
to open it and confirm the goods are in good order before
signing for them. If it is signed for and later found to be
damaged, NO CLAIM CAN BE MADE and we will not refund any
money. If it is damaged, then sign for it as damaged or refuse
delivery.
8.
We do not supply to
outside UK mainland
9. SITE
SECURITY
Any information needed when purchasing is protected by a Secure
Server. A secure server safeguards your internet communications
by requesting authentication for server
access , encrypting private information and protecting the
integrity of your data . While in a
secure area you will see either the Netscape closed key , closed
lock , or the Microsoft closed
lock . These symbols indicate that all data being transmitted,
such as your credit card or personal
information is strongly encrypted.
10.
www.personalisedforu.co.uk do not disclose buyers'
information to third parties. Cookies are used on this shopping
site to keep track of the contents of your shopping cart once
you have selected an item, to store delivery addresses if the
address book is used and to store your details if you select the
'Remember Me' option collected by this site is used to:
A. Take and fulfill customer orders.
B. Administer and enhance the site and service.
C. Only disclose information to third-parties for goods delivery
purposes.
11.
REFUNDS If item does not
match description or is faulty, refund or replacement will be considered
within 7 days of item being delivered. Item will need to be
returned at buyers cost. There will be NO refunds of postage
costs for any reasons. Refunds will only be
given when the customer returns the goods.
12.
PAYMENT DETAILS Making a purchase could not be
easier. Just browse our Products, and click on any items that
you wish to buy and put them into the shopping cart. After you
have finished your selection, click on "Checkout" and you will
be asked for a few details that we need to be able to satisfy
the order.
We accept credit card & Paypal. We accept Visa, Mastercard,
Switch, Delta and Solo, through Paypal which is completely
secure.
Special offers such as 3 for the price of 2 are available on
selected product range and from certain Products pages. Hence
please check whether special offers are available before placing
your order as we are unable to offer discounts afterwards.
PLEASE DO NOT SEND CREDIT CARD DETAILS VIA E-MAIL, THIS IS NOT A
SECURE METHOD FOR ONLINE PURCHASING!
13.
BULK BUYING Bulk buying is available on 10 items or more. This is
given on a scale % method. Wholesale prices require the
Customer to be logged into the site to receive their allocated
discounts automatically. Customer login and password will
be given by www.personalisedforu.co.uk and items can only be sent to the
address which the payment comes from.